Privacy Policy

Last updated: June 17, 2026

1. Who we are & scope

ScaleUp Business Consulting (“ScaleUp,” “we,” “us,” or “our”) operates this website and provides business consulting, website development, AI automation, and sales & lead-generation services. This Privacy Policy explains how we handle personal information collected through this website and in the course of providing our services. It is intended to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws, and with applicable U.S. privacy laws including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

Business legal name: [Your registered business name]. Mailing address: [Street, City, Province, Postal Code, Canada].

2. Information we collect

Information you provide

When you submit a form (such as our free business audit, contact, or guide-download forms) or otherwise contact us, we may collect your name, business name, email address, phone number, website URL, and any details you choose to share about your business or challenges.

Information collected automatically

When you visit the site, we and our analytics tools may collect technical information such as pages viewed, referring source, approximate device type, general location (derived from IP), and interactions like button clicks — subject to your cookie choices. See our Cookie Policy for details.

3. How we use your information

We use personal information to: respond to inquiries and provide requested audits or quotes; deliver, maintain, and improve our services and website; understand site usage and improve performance; send service communications and, with your consent, marketing emails; and meet legal, accounting, and security obligations. We do not sell your personal information for money.

4. Consent & legal basis

Under PIPEDA, we collect, use, and disclose personal information with your knowledge and consent, except where permitted or required by law. Consent may be express (for example, submitting a form or opting into analytics cookies) or implied by the nature of your interaction with us. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the details below; withdrawing consent may limit our ability to provide certain services.

5. Cookies & analytics

We use strictly necessary cookies to operate the site and, only with your consent, analytics and marketing technologies (including Google Analytics 4 with Google Consent Mode) to understand and improve site usage. Non-essential cookies remain off until you opt in through our cookie banner, and you can change your choices any time via the Manage Cookies link in the footer. Full details are in our Cookie Policy.

6. Email communications & CASL

In compliance with Canada’s Anti-Spam Legislation (CASL), we send commercial electronic messages only where we have your consent (express or implied) or another lawful basis. Every marketing email identifies us, includes valid contact information, and provides a working unsubscribe mechanism that we honour promptly. You can opt out of marketing emails at any time without affecting service-related communications.

7. Sharing & service providers

We share personal information only as needed with trusted service providers who process it on our behalf — for example, analytics (Google), form/email delivery, customer-relationship and scheduling tools, and hosting providers. These providers are authorized to use the information only to provide services to us. We may also disclose information where required by law, to protect our rights, or in connection with a business transaction (such as a merger or sale), with appropriate safeguards.

8. International data transfers

Some of our service providers are located in the United States or other countries. When personal information is transferred outside your province or country, it may be subject to the laws of those jurisdictions, including lawful access by courts or government authorities. We take reasonable steps to ensure your information receives a comparable level of protection wherever it is processed.

9. Your privacy rights (Canada)

Subject to legal limits, you have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; withdraw consent; and ask questions or make a complaint about our handling of your information. To exercise these rights, contact our Privacy Officer below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

10. U.S. & California privacy rights

If you are a U.S. resident, you may have rights to know what personal information we collect and how it is used, to request access to or deletion of your information, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information as those terms are defined under applicable law. We do not sell personal information for money; however, certain analytics or advertising cookies may be considered “sharing” under the CPRA. You can opt out by rejecting non-essential cookies in our banner, using the Manage Cookies link, or by enabling a Global Privacy Control (GPC) signal in your browser, which we treat as a valid opt-out where required. We will not discriminate against you for exercising your rights.

11. Data retention

We keep personal information only as long as necessary for the purposes described in this policy or as required by law, after which we securely delete or anonymize it.

12. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect it against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

13. Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

14. Changes to this policy

We may update this policy from time to time. We will post the revised version here with a new “Last updated” date and, where appropriate, provide additional notice.

15. Contact us / Privacy Officer

For privacy questions or to exercise your rights, contact our Privacy Officer:

Email: nicolas@scaleupbusinessconsulting.com · Phone: (226) 387-8576 · Mail: [Street, City, Province, Postal Code, Canada]